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CRM/ERPClient: Multi-Location Retail Chain & Franchise
Omnichannel Inventory Sync for a Growing Retail Franchise
Un-synced inventory across online and physical retail led to overselling penalties and manual daily stock counts. We deployed InventO as the single stock brain across all sales channels.
InventO ImplementationOmnichannel AutomationShopify Integration
Validated Metric OutcomeZero Overselling Incidents
The Pain Points
Operational Challenges Before Engagement
- Selling across Shopify, a marketplace, and physical stores with no synced stock data.
- Overselling incidents triggering marketplace penalties and refund costs.
- Store managers manually counting and updating stock across every channel daily.
- No visibility into which locations were about to run out of fast-moving items.
Our Solution
Strategic & Technical Execution
Rolled out InventO as the central inventory brain connecting Shopify, marketplace listings, and in-store POS to a single real-time stock ledger with smart reorder triggers.
Key Deliverables
- InventO omnichannel inventory sync setup
- POS and Shopify/marketplace integration
- Automated smart-reorder trigger configuration
- Multi-location analytics and low-stock alerting
Measured Impact
The Results Achieved
Zero overselling incidents since implementation
27% reduction in emergency restocking costs
10+ hrs/week saved per location on manual stock counts
Target Keywords & Topics
#omnichannel inventory management#retail inventory automation#InventO software#Shopify inventory sync#franchise stock management system
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